Why do we need the serial number?

To get accurate quotes and device information we will often need to know the exact model of the device in question. This is so we can then match correct parts to fit your device model.

How to locate your serial number (Easiest method)

The quickest way, which we infact use day-to-day, is to find the label or small print containing the serial number (or other codes for different brands) of the device:

  • Laptops: located on the bottom
  • Desktops: located on the side/back/bottom
  • All-in-Ones (AIOs): located on the back/bottom

Examples

Here are some examples so you can get a general idea of what you are looking for:

Acer
Apple
ASUS
Dell
HP
Lenovo
Sony
Toshiba

Look for either:

  • Express Service Code / EXP
  • Service Tag (S/N)
Dell New - Full
Dell New - Close

Look for BOTH:

  • Product / Model
  • Serial / SN#
HP PC - Full
HP PC - Close

Look for:

  1. Model
  2. *Extended model code* – this will begin with the “Model” number found is “1.”
ASUS - Full
ASUS - Close

Look for:

  • *product name followed by model number*
Toshiba - Full
Toshiba - Close