Why do we need the serial number?
To get accurate quotes and device information we will often need to know the exact model of the device in question. This is so we can then match correct parts to fit your device model.
How to locate your serial number
(Easiest method)
The quickest way, which we use day-to-day, is to find the label or small print containing the serial number (or other codes for different brands) of the device:
- Laptops: located on the bottom
- Desktops: located on the side/back/bottom
- All-in-Ones (AIOs): located on the back/bottom
Examples
Here are some examples so you can get a general idea of what you are looking for:
Acer
Look for either:
- SNID
- S/N
Apple
Look for:
- Serial
ASUS
Look for:
- Model
- *Extended model code*
– this will begin with the “Model” number found is “1.”
Dell
Look for either:
- Express Service Code / EXP
- Service Tag (S/N)
HP
Look for BOTH:
- Product / Model
- Serial / SN#
Lenovo
Look for:
- S/N
Sony
Look for:
- Model
Toshiba
Look for:
- *product name followed by model number*
