COVID-19 Update

We are still operating a full service and following all covid safety rules.

Top Rated 5* Reviews on Google

Providing top quality PC and Laptop repair along with other IT services to Birmingham, Solihull and the  surrounding area for the past 25+ years. Call us on 0121 704 2134 or use the contact form below

Get in contact for a free quote

0121 704 2134 or use the contact form below

Services & Issues

Windows & MAC Issues

Blue screen (of death) (BSOD)

Black screen (with or without cursor)

Updates

Setup

Reinstall

Driver issues

Freezing

Perormance

Start up issues

Boot & start up issues

Boot loop / power loop

Turning on then off

Blue screen (BSOD, errors)

Black screen

Won't boot

No power

Freezing

Performance issues

Slow / poor performance

Freezing / hanging / crashing

Clean up & maintenance

Upgrades / improvements

Desktop / Gaming PCs

Performance issues

SSD Upgrades

Hardware replacements

Upgrades

Custom builds

Custom build assembly

Diagnostics

Recommendations & improvements

CPU upgrades / replacement

RAM upgrades / replacement

Motherboard upgrades / replacement

Power supply (PSU) upgrades / replacement

Laptops

Performance issues

SSD Upgrades

Batteries

DC jacks

Screens / LCDs

Screen assemblies

Damaged casing

Keyboard

Hinges

Charging issues

Diagnostics

Recommendations & improvements

New PCs / Laptops

Custom builds

Recommendations

New device specifications

Emails

Setup & transfer

Locked out, forgotten password

Account recovery

IMAP, POP, Exchange

Microsoft Office Business

Synchronisation

Webmail, Outlook, Thunderbird, Mail, Windows Live Mail

Hotmail, Outlook, Live, Gmail, Yahoo, AOL, iCloud

Virgin Media, Blueyonder, Sky, BT Internet, Talk Talk, Plusnet, Post Office, Tiscali, Force9

1and1 / IONOS, 123Reg, Go Daddy, Names, Fasthosts, Blue Hosts

Broadband & Wifi

Slow / poor performance

Unreliable, dropouts

Routers

WIFI

Extenders, boosters, powerline adapters

MESH

2.4 Ghz & 5 Ghz

Security

Printers & Scanners

Setup & installation

Printer not working

Scanner not working

Unreliable

Networking / wireless

Tablet / phone printing

Air Print (Apple)

Google Cloud Print (Android)

HP, Canon, Epson, Brother, Xerox, Lexmark, Samsung

Software

Clean up

Email applications

Web browsers

Office applications

Accounting (SAGE, QuickBooks, etc)

Spam / redundant software

Tune-up / driver update software

MS Office

Office 365 (yearly subscription)

Office 2021 (one-time payment)

Word, Excel, Powerpoint, Outlook

Install & setup

Free alternatives

Cloud Services

Setup

Backup

Synchronisation

OneDrive, Dropbox, iCloud, Google Drive

Anti-Virus

Setup

Renewal

Clean up

McAfee, Norton, ESET, Malwarebytes, Kaspersky

Spam Anti-Virus (Avast, AVG)

Tune-up / driver update software

Fake Anti-Virus

Scams, Hacking, Online Safety

Prevention

Detection

Avoiding scams

Device clean up

Security check-ups

Online safety recommentations and tools

Password leaks

Privacy

Data Backup & Recovery

Data loss prevention

Data / system backups

Local backup

Cloud backup

Data recovery

Networking

Setup

Improvements

Slow / poor performance

Printers

PCs / Laptops

NAS drives

Smart Home

Reliability

Smart plugs

Smart lights

Alexa, Google Home

Sonos / Bose smart speakers

Tablets & Phones

Setup

Online accounts

Emails

Web browsing

Photo / data backup

Photo / data synchronisation

iCloud, Google, Samsung, Microsoft

iOS, Android

Contact Us

Awards

IE2022 Winner

Latest Reviews

Based on 154 reviews.
Richard Heaton
Richard Heaton
2022-04-01
Excellent service from Charlie. Professional, friendly, knowledgeable. Highly recommended.
Gordon Taylor
Gordon Taylor
2022-02-24
Would highly recommend this company. Laptop ready when they said it would be and eventhough it was only a new screen, its perfect.
Sarah Edkins
Sarah Edkins
2022-02-22
Charlie and Malcolm were quick to respond to my first contact and kept me fully updated on my laptop repair. Charlie fixed it within a few hours, knowing that I needed it back asap for work. Speedy, efficient and friendly service. Highly recommended.
Richard Kinzett
Richard Kinzett
2021-12-14
Upgraded ram on wife's laptop for a reasonable price and efficient, courteous service.
TJDawG (TJDawG)
TJDawG (TJDawG)
2021-12-02
Recently had my custom built pc repaired as it was not working, It was quickly rectified as I booked an appointment and it was sent to the pc mechanic. Unfortunally, It came back to do a hardware issue of my own fault. But Charlie stuck with me and tried help rectify this problem. It was sent once again to Charlie the mechanic and was shortly fixed. The business is professional, quick & fair with everything they do and I am very grateful and satisfied for what I have paid for their service and how well my pc has performed once fixed from The Pc Doctor. I Would advise on using them if you have any custom built or any problems with any pc, laptop vies versa. I am pleased mostly with their support throughout the whole process and their persistence and knowledge on getting my Pc fixed. Thanks again Ben the Pc Doctor team!
Card Board Artisan
Card Board Artisan
2021-11-30
Cleaned and serviced my pc, helped with replacement parts and was all handled with great communication in a timely manner.
project 9
project 9
2021-11-29
Couldn't be better - went above and beyond to fix my laptop over a weekend and lovely people. Much appreciated. Very well recommended.
Michael Lyons
Michael Lyons
2021-10-28
Repaired laptop perfectly, promptly, and at quoted price.
Carol Wardle
Carol Wardle
2021-10-03
Great Service and quick response to my enquiry. Lovely people and a thoroughly satisfied customer! Would not hesitate to use them again and have recommended them to several of my friends.

Social Media

Some of our latest work

Ben the PC Doctor

1 day 7 hours ago

An i9-12900k custom build

Ben the PC Doctor

3 days 4 hours ago

The finished palmrest replacement

Ben the PC Doctor

3 days 6 hours ago

Another palmrest replacement for this 17" HP

Ben the PC Doctor

4 days 7 hours ago

A pc that won't boot, just needing a PSU replacement to get it back up and running

Ben the PC Doctor

1 week 3 days ago

A water cooler AIO upgrade on this gaming PC

Ben the PC Doctor

1 week 5 days ago

A router upgrade to a TP-Link

Ben the PC Doctor

2 weeks 1 day ago

A case upgrade for this gaming pc

Ben the PC Doctor

2 weeks 3 days ago

An onsite PC build

Ben the PC Doctor

2 weeks 5 days ago

This is an example of the damage to the screen lid

Ben the PC Doctor

2 weeks 5 days ago

if your screen is coming apart in the lower corners, then it probably means the hinge has broken away from the screen lid