Simplify Your IT with Our Remote Support Subscription
With our Remote Support Monthly Subscription, you can book an appointment at a time that suits you or get instant assistance if our experts are available. Whether you’re dealing with urgent issues or just need a helping hand, we’re here to ensure your tech runs smoothly.
Predictable Costs & Peace of Mind
With our Monthly IT Support Subscription, you get expert assistance without unexpected expenses. Our flat-rate pricing ensures predictable costs, so you’re never caught off guard by surprise fees.
Enjoy peace of mind knowing that whenever issues arise—whether it’s a crash, bug, or technical hiccup—our team is ready to assist you. No hassle, no stress, just reliable IT support when you need it.
At £15 per month per person, that averages out to the cost of an annual service and 1 hours remote support per year.
What’s included in your subscription
Unlimited Support Requests
Get help with any tech issues, big or small, as many times as you need.*
*Details on what’s NOT included below.
Fast Response Times
Connect with our experts quickly and resolve issues faster than ever.
Proactive Maintenance
We don’t just solve problems—we anticipate them! Enjoy regular check-ins and updates to keep your systems running smoothly.
Discount Call outs
Enjoy special discounts on on-site support and call-outs, making it even more affordable when you need help on-site.
Annual Service
Get an annual IT check-up as part of your subscription, ensuring your systems are always running optimally.
ImPortant Periodic email updates
Stay informed with important news, software updates, and security alerts with our periodic email updates.
Pricing
Monthly Remote Support
per user per month
inc VAT
What does “Monthly IT Support” mean?
To avoid any confusion, we need to clarify what’s included in our “Monthly IT Support” service.
Simply put, Monthly IT Support covers assistance with issues such as bugs, crashes, software glitches, and general technical problems. It’s designed to help you when things aren’t working as they should.
Anything beyond that, like major system overhauls or non-technical requests, would fall outside the scope of this service.
What’s included:
Some common examples:
- Device issues and faults.
- Software issues and faults.
- Cloud service issues and faults.
- Windows update issues.
- Email issues.
- Basic tutorials of common everyday tasks.
- Advice.
What’s not included:
Some common examples:
- Major tutorials.
- Major system / software setups.
- Major system / software migrations.
Specific things not included:
- Hardware / physical parts (always billed separately).
- Physical hardware repair labour.
- New hardware and service setups (WiFi, broadband etc).
- Additional software licencing / services (not explicitly stated).