There are lots of fake emails going round nowadays claiming to be from McAfee (or other Anti-Virus companies) saying your Anti-Virus “needs renewal”, “is going to expire”, “has run out” (or something else along those lines). They will then provide a link to click on which will take you to a website where you can pay to extend your Anti-Virus.

Sometimes in can be difficult to tell which emails are genuine and which are fake.

Ignoring the emails, the best way to confirm if your Anti-Virus needs renewal is to check in the software itself:

1. Open the McAfee software

Via the Desktop icon:

If you have an icon for McAfee on the desktop, then simply double click it and wait for McAfee to load.

Expiry Date 0
Double click the McAfee icon

Via the Taskbar icon (Method 1):

If you have an icon for McAfee in the Taskbar on the bottom right, then simply double click it and wait for McAfee to load.

McAfee in the Taskbar
Double click the McAfee icon

Via the Taskbar icon (Method 2):

If you can’t see the icon, then you will need to check the Taskbar menu to find it.

Click the up arrow to open the menu
Double click the McAfee icon

Then wait for McAfee to load:

Still can’t find the icon?

If you can’t find any of these icons, then you will want to double check you have McAfee installed and running

2. View your subscription details

Once the McAfee windows has loaded, click on the person icon.

Click the person icon

Then click “My Subscription”

Click “My Subscription”

This will show you how long is left on your Anti-Virus subscription.